At Gem State Dermatology, the privacy and security of our patients’ personal information are fundamental to the trust you place in us. We want to make you aware of a recent incident involving the improper disposal of certain documents.

As soon as we became aware of the situation, the documents were promptly recovered and secured. We are actively investigating the circumstances surrounding this incident and taking immediate steps to strengthen our processes to help prevent something like this from happening again.

While our investigation is ongoing, we do not have evidence at this time that any patient information has been accessed, taken, or misused. We are also in the process of reporting this matter to the appropriate authorities and regulatory agencies, as required.

We understand that incidents involving personal information can be concerning. Please know that protecting our patients’ privacy is a responsibility we take very seriously. This incident does not reflect the standards of care and confidentiality that we are committed to providing every day.

We sincerely apologize for this incident and for any concern it may cause. We appreciate your trust, your patience, and the opportunity to continue caring for you and your family. Should our investigation determine that any patient information may have been affected, we will provide any required notifications promptly.

If you have any questions or concerns, please contact our office at 208-424-9101 or officemanager@gemstatederm.com.